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Empty Item from Amazon

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After losing a box cutter and then struggling for an embarrassingly long time with a damaged spare box cutter, I recently ordered a pair of new box cutters from Amazon, only to receive the package below.

You might notice that something is missing.

Empty Package from Amazon

Amazon is shipping a replacement, but I’m left wondering… how did this happen? It must be a manufacturing defect right?

Note this was “Sold by: Amazon.com Services, Inc” not a reseller.

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