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Comments on: I Fought Comcast and Almost Won https://nattaylor.com/blog/2014/i-fought-comcast-and-almost-won/ Blog, AI, Product Management & Tinkering Thu, 25 Feb 2016 20:12:19 +0000 hourly 1 https://wordpress.org/?v=6.8.2 By: Chris George https://nattaylor.com/blog/2014/i-fought-comcast-and-almost-won/#comment-136 Wed, 29 Jan 2014 22:20:15 +0000 http://www.nattaylor.com/?p=204#comment-136 Comcast is now charging $5.00 monthly if you fail to enroll in Ecobill by Feb. 1.
Ironically, it won’t allow me to enroll without a “five digit PIN number” and despite repeat attempts, they have failed to mail me the PIN in the 5-8 day period promised. Ready to boot them, this is it.

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By: Sean https://nattaylor.com/blog/2014/i-fought-comcast-and-almost-won/#comment-22 Sat, 04 Jan 2014 18:20:08 +0000 http://www.nattaylor.com/?p=204#comment-22 In reply to Jonah Kirangi.

That’s the way to go, if you’re lucky enough to have that option. I haven’t met a person using a well-known ISP that doesn’t have issues to complain about, or is upset about the service being provided.

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By: Snow https://nattaylor.com/blog/2014/i-fought-comcast-and-almost-won/#comment-21 Sat, 04 Jan 2014 17:05:33 +0000 http://www.nattaylor.com/?p=204#comment-21 I hear ya. Good luck trying to get them to turn off the public “Xfinity Hotspot” on the new router/modem ;) Took me a month.

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By: Jonah Kirangi https://nattaylor.com/blog/2014/i-fought-comcast-and-almost-won/#comment-20 Sat, 04 Jan 2014 08:59:49 +0000 http://www.nattaylor.com/?p=204#comment-20 …sigh… I’m glad I cut these guys out of my life. Small, local ISP with a symmetrical 100/100 connection for $60/month. Couldn’t be happier.

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By: MattE https://nattaylor.com/blog/2014/i-fought-comcast-and-almost-won/#comment-19 Sat, 04 Jan 2014 05:13:11 +0000 http://www.nattaylor.com/?p=204#comment-19 Comcast shut off my service after I refused to pay for a cable modem rental for 9 months. It seemed reasonable for me to not pay for it, seeing as I OWNED THE CABLE MODEM!

Two months later, a Comcast rep called me to tell me I was right. Imagine my shock.

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By: Another Bostonian https://nattaylor.com/blog/2014/i-fought-comcast-and-almost-won/#comment-18 Sat, 04 Jan 2014 04:39:37 +0000 http://www.nattaylor.com/?p=204#comment-18 I also experienced a similar pain. I never returned my cable box because I, um, lost it. So, Comcast charges me $80 for this valuable hardware when I cancelled service. For at least a year, I received a paper bill for $0.00 every month, and like you, I had to play customer service roulette to finally get through to someone who had access to the Other Database to Fix My Account.

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By: Some random guy in Canada https://nattaylor.com/blog/2014/i-fought-comcast-and-almost-won/#comment-17 Sat, 04 Jan 2014 04:00:00 +0000 http://www.nattaylor.com/?p=204#comment-17 Just today I received an email from Kumquat or Comcast or whatever they’re called. It was confirmation of an appointment for one “HARVEY, HARLAN” of PRINCE GEORGE, VA 23875-2025. Yeah, swing and miss. I live in Canada and have nothing to do with Xfinity or Imbecility or whatever they’re called.

If I were nasty, I’d use all the private information in the email to socially engineer some account changes and appointment chaos. But I’m not that naughty.

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By: sajit https://nattaylor.com/blog/2014/i-fought-comcast-and-almost-won/#comment-15 Sat, 04 Jan 2014 03:17:45 +0000 http://www.nattaylor.com/?p=204#comment-15 I soo hear your pain

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